Boutique · AU / NZEst. for Law Firms
Hero Factory/What We Do/FilePro → Actionstep Migration

FilePro to Actionstep migration.

Move your matters, contacts, documents and trust history off ageing on-premise FilePro onto secure, cloud-based Actionstep — with data integrity as the deliverable, not an afterthought.

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In short

A FilePro to Actionstep migration moves your matters, contacts, documents and trust history off an ageing on-premise system onto a secure cloud platform — with data integrity as the deliverable. Hero Factory maps, cleanses, test-migrates and validates every record before cut-over. We have migrated 70,000+ documents and 13,000+ contacts off FilePro with history intact.

— Who it's for

Built for firms leaving FilePro behind.

On-premise firms

Firms running FilePro on a local server and carrying the cost, risk and maintenance that comes with it.

Compliance-focused firms

Firms facing rising cyber and compliance expectations who need a supported, secure cloud platform.

Multi-entity groups

Groups keeping separate records across related entities that need to consolidate into one system without losing history.

What's included
  • Discovery and data audit of your FilePro environment
  • Data mapping — exactly what moves where
  • Cleansing of duplicate and legacy records
  • Sample matter migration before the full run
  • Full migration of matters, contacts and documents
  • Trust and financial transaction history migration
  • Validation and reconciliation before cut-over
  • Actionstep configuration and post-go-live support
What's not included
  • Leaving data on an unsupported on-premise server
  • Lift-and-shift with no validation or reconciliation
  • Dropping history to make the migration cheaper
  • Walking away at cut-over with no support
— How it works

How a FilePro migration runs.

Map → Test → Validate → Cut over
01

Discovery and audit

We assess your FilePro environment, data volumes and what has to come across — matters, contacts, documents and trust history.

02

Mapping and cleansing

We define exactly what moves where and clean up duplicate and legacy records so you don't carry mess into the new system.

03

Sample migration

We migrate a small set of matters including documents so integrity is proven before you commit to the full run.

04

Full migration and validation

We migrate everything, then reconcile and validate — data integrity is the deliverable.

05

Cut-over and support

We switch you onto Actionstep, configured and ready, and stay on through go-live.

— Problems we solve

Why firms move off FilePro.

Risk

An unsupported on-premise server is a cyber and continuity risk firms can no longer carry.

Cost

Maintaining local infrastructure costs more than a modern cloud platform.

Fear

Years of matters and trust records feel too risky to move — until integrity is proven up front.

Fragmented

Related entities keeping separate records that should be one consolidated system.

Certified across Actionstep, Clio and Smokeball. Details in our work are anonymised as standard; introductions to past clients are available on request. See a recent case study →

— FAQ

Questions firms ask us.

How long does a FilePro to Actionstep migration take?

It depends on data volume and complexity, but a typical migration runs through discovery, mapping, cleansing, a sample migration, the full run and validation before cut-over. We scope a realistic timeline at the start so there are no surprises on cut-over day.

Will we lose our trust and financial history?

No. Trust and transaction history is migrated and reconciled as a first-order concern. Data integrity is the deliverable — we validate before you cut over.

Can you migrate documents as well as data?

Yes. We migrate documents alongside matters and contacts — we have moved 70,000+ documents and 13,000+ contacts off an on-premise FilePro server with history intact.

Can you consolidate multiple entities into one Actionstep instance?

Yes. We have consolidated separate entities into a single Actionstep instance without losing each entity's history.

How do you reduce the risk of migrating?

We run a sample migration first so integrity is proven on real matters before the full run, and we reconcile and validate everything before cut-over.

— Related
Ready to talk?

Leave FilePro behind.

A short, no-obligation conversation. 30 minutes, our honest view, no pitch deck.

— FilePro → Actionstep Migration
History
intact.