The Hero Factory Difference

Dan is an Actionstep Certified Consulting Professional specialising in strategic planning and technology solutions for law firms. With expertise in Operations, People Management, Change and Agile, Dan's approach enhances operational efficiency and profitability, with a focus on people.

Pat is an Actionstep Certified Consulting Professional and Clio Certified Partner with deep expertise in automation and system architecture. He specialises in streamlining legal operations through smart solutions—ranging from document template creation and workflow design to custom code development and robust security system architecture.

Damian Barlow is a Principal Consultant at Hero Factory and a trained solicitor, known for delivering strategic legal, financial, and operational solutions. He specialises in governance, business intelligence, and reporting systems that drive smarter decision-making and sustainable growth.

Trinh is a data migration specialist with deep expertise in legal practice management systems. He ensures smooth, accurate transitions by translating complex data into clean, usable formats — making system changes seamless and stress-free for law firms.

Michael Stevens is an accomplished Project Manager and Customer Success leader. With a proven track record of delivering complex implementations and ensuring clients achieve their desired outcomes, he blends structured project oversight with proactive customer engagement. Michael ensures every initiative is not just delivered—but delivers real value.

Bev, with decades of expertise in change management and leadership, drives transformative change for law firms. She excels in facilitating the adoption of new technologies and digital transformation, ensuring smooth transitions and enhanced efficiency.