The Hero Factory Difference

Dan Smalley is an Actionstep Certified consulting professional specialising in strategic planning and technology solutions for law firms. With expertise in Operations, People Management, Change and Agile, Dan's approach enhances operational efficiency and profitability, with a focus on people.

David Norris, a seasoned Technology Leader specializing in Strategic Planning, Technology Leadership, Agile Methodology, and DevOps. Renowned for his expertise, David transforms innovative tech into effective strategies, driving operational excellence and maximising ROI for legal practices.

Bev, with decades of expertise in change management and leadership, drives transformative change for law firms. She excels in facilitating the adoption of new technologies and digital transformation, ensuring smooth transitions and enhanced efficiency.

Sebastien Bouthillette is a seasoned professional in operational excellence, specialising in strategic IT planning and project management. Armed with an MBA and certifications in Agile Coaching and Project Management, Sebastien helps business streamline operations, drive innovation, and achieve optimal business results.

Mick is a leader in customer success, specialising in driving value from products and solutions to maximise their impact. With extensive experience in customer success and relationship strategies, provides a comprehensive range of services designed to help you achieve your business goals.

Maan is an entrepreneur and strategist specialising in digital analysis and strategy for law firms. With expertise in data management, analytics, and business analysis, Maan helps firms by attracting the right customers and maximising market opportunities.