The Hero Factory Difference

Dan is an Actionstep Certified Consulting Professional specialising in strategic planning and technology solutions for law firms. With expertise in Operations, People Management, Change and Agile, Dan's approach enhances operational efficiency and profitability, with a focus on people.

Pat is an Actionstep Certified Consulting Professional with deep expertise in automation and system architecture. He specialises in streamlining legal operations through smart solutions—ranging from document template creation and workflow design to custom code development and robust security system architecture.

Damian Barlow is a Principal Consultant at Hero Factory and a trained solicitor, known for delivering strategic legal, financial, and operational solutions. He specialises in governance, business intelligence, and reporting systems that drive smarter decision-making and sustainable growth.

David Norris, a seasoned Technology Leader specialising in Strategic Planning, Technology Leadership, Agile Methodology, and DevOps. Renowned for his expertise, David transforms innovative tech into effective strategies, driving operational excellence and maximising ROI for legal practices.

Bev, with decades of expertise in change management and leadership, drives transformative change for law firms. She excels in facilitating the adoption of new technologies and digital transformation, ensuring smooth transitions and enhanced efficiency.

Sebastien Bouthillette is a seasoned professional in operational excellence, specialising in strategic IT planning and project management. Armed with an MBA and certifications in Agile Coaching and Project Management, Sebastien helps business streamline operations, drive innovation, and achieve optimal business results.